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Consumer Engagement Reviews

Consumer Engagement Reviews

Take Charge: React Politely to Negative Reviews

Keep a handle on consumer opinion through effective engagement online, made easy by the team at Renaissance!

Features:

Includes all monitoring features
Share and re-post positive reviews about your business on other social platforms
Improve customer service through direct consumer feedback
Increase positive reviews shared on social platforms through email and text surveys
Address listing issues

How it Works:

You provide your locations and addresses to set up
We provide reputation overview monthly reports
We provide weekly impact reports
You provide your consumer’s name, email and/or cell number to us or connect directly via API
We send a stealth survey within 48 hours of receiving your consumer’s information
Surveys will filter good and bad experiences
You will contact unhappy consumers
Happy consumers will post positive reviews

Our Reputation Management Services

Manage Multiple Locations

Manage Multiple Locations

Review Portal Login

Review Portal Login

Duplicate Listing Issues

Duplicate Listing Issues

NAP Consistency

NAP Consistency

Benefits of Consumer Engagement Reviews